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SL-homdecoration.com cares about your privacy. We therefore only process data that we need for (improving) our services, delivering products, and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website (https://www.sl-homedecoration.com) and the services provided by SL-homdecoration.com. The effective date for the validity of these conditions is 10/07/2018, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our contact person for privacy issues, you will find the contact details at the end of our privacy policy.
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data can be viewed.
The data we use:
Your personal data is used to process and send your order;
Your e-mail address if you post messages / questions on this website;
Your e-mail address if you communicate this to us;
The domain name of other sites that you consulted to go to our site;
All information regarding the pages that you consulted on our site;
All information that you have voluntarily provided (for example, research information and / or site registration
Payment processors
Lightspeed Payment, PayPal,
We use the Mollie and Paypal platforms to process (part of) the payments in our web store. These providers process your name, address and place of residence details and your payment details such as your bank account or credit card number.
Lightspeed Payment and Paypal have taken appropriate technical and organizational measures to protect your personal data. These providers reserve the right to use your data to further improve the service and, within that context, to share (anonymous) data with third parties. In the case of an application for a deferred payment (credit facility), Paypal shares personal data and information regarding your financial position with credit rating agencies. All the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of Mollie and PayPal's services for which they engage third parties. These providers do not store your data for longer than is permitted by law.
We protect your data to prevent it from being lost or falling into the wrong hands. Some of the measures we take are:
We secure our website with a TLS certificate. With this, confidential information, for example that is provided via a contact form, is sent encrypted;
Our software has been updated and we use a firewall;
Access to systems are password protected.
If you place an order with us, it is our job to have your package delivered to you. We use the services of various carriers for the execution of deliveries. It is therefore necessary that we share your name, address and city details with these carriers. Our carriers use this information only for the purpose of performing the agreement. In the event that our carriers use subcontractors, they will also make your data available to these parties.
We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment that you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later date - unlike at your request - we will ask you for explicit permission. Your data is not shared with third parties, other than to meet accounting, other administrative obligations and the delivery of products. These third parties are all held to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
Cooperation in fiscal and criminal investigation
In appropriate cases, SL-homdecoration.com may be held to share your information in connection with tax or criminal investigation by the government on the basis of a legal obligation. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
We keep your data for as long as you are a client of ours. This means that we save your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a forget request. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.
On the basis of the applicable Belgian and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights.
In principle, in order to prevent abuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of settled requests, in the case of a forget request we administer anonymized data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems.
You have the right to submit a complaint to the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
You always have the right to view the data that we (have) process and that relate to your person or that can be traced to that. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, specifying the category under which we have stored this data.
You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that change. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information has been changed.
You always have the right to limit the data that we (have) process that relate to or are traceable to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information until you remove the restriction will no longer be processed.
You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that change. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information has been changed.
You always have the right to limit the data that we (have) process that relate to or are traceable to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information until you remove the restriction will no longer be processed.
You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that data carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, in such a case, we can no longer continue to provide services, because the secure linking of data files can then no longer be guaranteed.
In appropriate cases, you have the right to object to the processing of your personal data by or on behalf of sl-homedecoration.com. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is justified, we will make copies and / or copies of data that we process or have processed processed available to you and then permanently cease processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies (for statistics)
Google Analytics
Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to keep track of and get reports on how visitors use the website. This processor may be required to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and in this way follow your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products, among other things.
Google will not combine your IP address with other data that Google has.
You can refuse the use of cookies by choosing the appropriate settings in your browser. However, we would like to point out that in that case you may not be able to use all the possibilities of this website. By using this website you consent to the processing of data by Google in the manner and for the purposes described above.
Hotjar helps us gain insight into how our website is used. They help us to track our browsing behavior and on the basis of this information we can apply improvements to our website. In this way we make visiting our website a pleasant experience. They do not process any personal data, so we have no processing agreement with this party
In the event that third party software solutions use cookies, this is stated in this privacy statement.
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you of this by e-mail.
